Repairs to household appliances and air conditioning in Miami FL

Updated Privacy Policy for SpeedMates Home Services

Effective Date: February 29, 2025

SpeedMates Home Services (“SpeedMates,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our mobile and SMS features. By accessing or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

Personal Information: This includes name, address, email, phone number, payment details, and any other information you voluntarily provide when scheduling services, contacting us, or signing up for updates.
Automatically Collected Data: We may collect data such as IP address, browser type, operating system, usage details, and device identifiers through cookies and analytics tools.
Third-Party Sources: We may collect information from public databases, social media platforms, or marketing partners.

2. How We Use Your Information

We use your information to:

Process and manage service requests.
Provide customer support and communicate updates.
Send promotional offers and service-related messages.
Improve and personalize user experience.
Prevent fraud and ensure security.

3. SMS Communication & Mobile Privacy

When you provide your phone number and opt in to receive SMS updates, you consent to receive text messages about service appointments, account updates, and promotional offers.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For help, reply HELP or call us at (619) 314-5585.

We do not share, sell, rent, or disclose mobile numbers or opt-in data with third parties for marketing or promotional purposes. This data is used exclusively to support service-related communication initiated by SpeedMates.

Call-to-Action Disclosure
By providing your phone number and clicking “Submit” on our forms, you agree to receive recurring automated promotional and service-related text messages from SpeedMates Home Services at (619) 314-5585. Consent is not a condition of purchase. Msg & data rates may apply. Text STOP to opt out or HELP for assistance.

4. Sharing Your Information

We only share your information with:

Trusted vendors and contractors to help operate our business and provide services.
Legal authorities when required by law or to protect rights and safety.
Successors in the event of a business sale, merger, or acquisition.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, and deliver personalized advertising. You can manage your cookie settings through your browser, though disabling cookies may affect some website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. While we strive for maximum security, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children. If we become aware of such data collection, we will delete it promptly.

8. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving marketing communications.
Withdraw consent for certain data processing activities.

Some rights may vary based on your state or country of residence.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes your acceptance of the revised policy.

10. Contact Information

For any privacy-related inquiries, please contact us at:

Email: [email protected]
Phone: (888) 610-6500
SMS Line: (619) 314-5585
Website: www.speedmates.com

By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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Question 1

What type of service are you looking for?

Appliance Repair

Commercial Appliance Repair

HVAC Repair and Maintenance

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Question 2

Which appliance is in need of repair?

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Question 3

What type of HVAC system needs attention?

Air Conditioner

Furnace

Heater Unit

Water Heater

Split System

Thermostat

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Question 4

Is your air conditioner not working as it should?

Not cooling

Leaking water

Making strange noises

Emitting unpleasant odors

Won't turn on

Running constantly without cycling off

Other

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Question 5

Let's get to the bottom of your furnace issue. Please answer the following questions to help us understand the problem.

Not heating

Running constantly

Starting and stopping frequently

Making unusual noises

Emitting strange smells

Thermostat issues

Other

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Question 6

Having trouble with your heater unit? We're here to help. Start by answering these questions.

Not heating properly

Making noises

Smelling odd

Not turning on

Cycling on and off too often

Other

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Question 7

A malfunctioning water heater can be a hassle. Let's identify the issue together. + We have 24/7 Service

No hot water

Water too hot or too cold

Leaking tank

Discolored water

Making strange noises

Other

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Question 8

Problems with your split system? Answer these questions so we can find a solution.

Indoor unit not cooling/heating

Outdoor unit making noise

Unit not turning on

Poor airflow

Error codes displayed

Other

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Question 9

Issues with your thermostat can affect your comfort. Let's troubleshoot the problem.

Not responding to settings

Heating/cooling inconsistently

Display not working

Won't turn on HVAC system

Other

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Question 10

Identify the Problem with Refrigerator

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Question 11

Identify the Problem with Freezer

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Question 12

Let’s get your ice maker working again. Answer a few questions to start the diagnosis.

Not making ice

Making too much ice

Ice tastes bad

Ice is discolored

Ice maker leaks water

Ice is the wrong size or shape

Not Dispensing Ice

Other

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Question 13

Let’s get your oven/range working again. Answer a few questions to start the diagnosis.

Oven not heating

Burners not lighting

Temperature inaccurate

Self-cleaning function not working

Oven door issues

Control Panel Issues

Other

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Question 14

Microwave issues can be tricky. Let's narrow down the problem together.

Not heating

Turntable not spinning

Door not closing properly

Unusual noises

Controls not working

Other

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Question 15

Dishwasher not working as expected? Tell us more to find a solution.

Not cleaning dishes

Not draining

Leaking water

Making loud noises

Won't start

Won't dry dishes

other

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Question 16

A malfunctioning washer is no good. Help us understand what's happening.

Not spinning

Not draining

Leaking wate

Won't start

haking or moving excessively

Other

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Question 17

Let's get your dryer back in shape. What seems to be the issue?

Not drying clothes

Takes too long to dry

Making noise

Won't start

Overheating

Not Tumbling

Other

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Question 18

Having garbage disposal troubles? We’re here to help sort them out.

Won't turn on

Jammed and Buzzing

Making unusual noises

Not grinding properly

Leaking

Other

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Question 19

Let’s address your trash compactor issue. What are you noticing?

Won't start

Not compacting trash

Making loud noises

Drawer won't open/close

Other

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Question 20

Please detail the problem with your Appliance

Include any unusual patterns or behaviors. Note any recent changes or incidents, such as power outages or noticeable shifts in performance, to give us a fuller picture.

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Question 21

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options.

Please describe the issue you're experiencing with your air conditioner that wasn't covered by the previous options. The more specific you are, the better we can assist you

Try to describe the issue in detail, including any sounds, smells, or behavior you've noticed. For example, 'My AC turns on, but the fan doesn't blow air' or 'There's a burning smell when my AC is running.' Information on when the issue first started and any changes over time can also be very helpful.

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Question 22

How old is your System?

Less than 1 year

1 to 5 years

5 to 12 years

More than 12 years

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Question 23

Have you attempted any troubleshooting or repairs already?

Yes (You will describe in next question)

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Question 24

Please detail any troubleshooting or repair attempts you've made.

This might include adjusting settings, cleaning components, or replacing parts.

Skip the question

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Question 25

Next Step: Upload a Photo of the serial and model number sticker.

This might include adjusting settings, cleaning components, or replacing parts.

Select a file

Skip the question

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The calculation is ready

Where is it more convenient for you to get a cost calculation?

SMS

E-mail

Call

I agree to personal data processing

You will also receive:

Calculation of the price
with 95% accuracy

1 of the 5 gifts
optionally

Mark45minutes

Online

Jennifer Wesson
manager

Selecting the specific service helps us direct you to the most relevant questions for quicker assistance.

Let's get started on fixing your appliance. Tell us what's wrong, and we'll guide you through the next steps.

HVAC systems include heating, ventilation, and air conditioning units. If your issue involves heating or cooling the home, this is the right category.

Identify the Main Problem,
Answer the following questions to help us pinpoint the problem and suggest how to fix it.

Notice when the issue occurs and any patterns can help us diagnose the problem more effectively.

Details about the problem's onset and behavior are crucial for accurate troubleshooting.

Knowing the type of water heater (tankless or traditional) can help us provide more specific advice.

Check if both the indoor and outdoor units are experiencing issues for a comprehensive diagnosis.

Describe any recent changes, like new batteries or power outages, which might have affected the thermostat.

Trouble with your refrigerator? Let's figure out what's wrong. Answer the following questions to get started on solving the issue.
If you're experiencing multiple issues, select the one that is most concerning or noticeable.

Trouble with your freezer? Let's figure out what's wrong. Answer the following questions to get started on solving the issue.
If you're experiencing multiple issues, select the one that is most concerning or noticeable.

Be as specific as you can to help us identify the issue quickly.

Detail any error codes or unusual sounds to improve diagnosis accuracy.

Mention how the problem affects the microwave's use for more precise troubleshooting.

Noticing when the problem occurs (beginning, middle, end of cycle) can be very helpful.

Identify any specific part of the cycle when the issue occurs for targeted advice.

Describe any smells, sounds, or error messages to help pinpoint the problem.

Safety first! Please don’t attempt to repair the disposal without proper guidance.

Any changes in sound or operation can give clues to the underlying issue.

Being precise helps us understand and address your concern more effectively.

The more specific you are, the better we can assist you.

According to your replies, we will calculate the price as quickly as possible

This might include adjusting settings, cleaning components, or replacing parts.

For a more accurate assessment, please upload a photo of the appliance's serial and model number sticker. You can usually find this on the back or side of your appliance, or inside the door.

Finally, you will receive

Calculation of the price
with 95% accuracy

1 of the 5 gifts
optionally

Data processing

Would you like to provide feedback and leave us a review?

Miami your go-to for Appliance Repair

Calculate the price of your refrigerator repair
in 60 seconds

Our range of services:

We carried out more than 100 dryer repairs in 2022

Commitment to excellence:

Download our free file
“5 important criteria for
choosing service for
repairs, installation
and maintenance”

Any problem with your refrigerator will be solved

Why San Diego trusts Speedmates Home Services:

Reduce the price of the repair

You can trust us and don’t worry about the quality of the appliance repair

Unparalleled service

We work with both average and premium brands

We're dedicated to having licensed technicians and operators as part of our team
who genuinely love their work

We are fully interested in giving you a hand and doing our best

Replies to the frequent questions

Appliance repair at home: major problems and solutions

Calculate the price
+ receive our present

Miami your go-to for Appliance Repair

Calculate the price of your refrigerator repair in 60 seconds

Our range of services:

We carried out more than 100 dryer repairs in 2022

Commitment to excellence:

Download our free file “5 important criteria for choosing service for repairs, installation and maintenance”

Any problem with your refrigerator will be solved

Why San Diego trusts Speedmates Home Services:

Reduce the price of the repair

You can trust us and don’t worry about the quality of the appliance repair

Unparalleled service

We work with both average and premium brands

We're dedicated to having licensed technicians and operators as part of our team who genuinely love their work

We are fully interested in giving you a hand and doing our best

Replies to the frequent questions

Appliance repair at home: major problems and solutions

Calculate the price + receive our present

Download Our Guide “Home Appliance Care 5 Tips to Boost Performance & Durability ”

Calculate the price of your refrigerator repair
in 60 seconds

Download our free file
“5 important criteria for
choosing service for
repairs, installation
and maintenance”

We're dedicated to having licensed technicians and operators as part of our team
who genuinely love their work

Calculate the price
+ receive our present

Download Our Guide
“Home Appliance Care
5 Tips
to Boost Performance
& Durability ”